The Answer is NO! How can I help you?

After a recent visit to Florida, where he was impressed by the high level of customer service (often missing in the UK!) Paul shares his insights with Gina about providing good customer service. How can you provide good customer service to someone without feeling you are about to be taken advantage of?

Here’s how: by simply by giving yourself a few seconds to calm down and sense what the real issues are, what the person is asking for and how you can really be of most help to them. Giving great customer services does not mean you have to compromise yourself.

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Make A Wish List

During a recent podcast, I spoke briefly about a Wish List I’d made at the age of 11.

I found it the other week while sorting out old boxes of memories and paperwork. Finding it really touched my heart: the hopes and dreams of a young girl with an incredible imagination. What amazed me even more is that only a few of the 10 items on my list remain to be ‘done’!
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Breakthrough inspired by Tony Robbins

Breakthrough with Tony Robbins is a new series being shown in the USA on NBC. It inspired Chris and Paul to talk about what a breakthrough is and how even the most simple changes can result in a dramatic change. This change may not be apparent immediately but with time and some reflection you too could find your very own breakthroughs have already happened and could be happening right now.

The show on NBC isn’t available to people outside of the USA, so you can view the first episode directly from breakthroughwithtonyrobbins.com

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