After a recent visit to Florida, where he was impressed by the high level of customer service (often missing in the UK!) Paul shares his insights with Gina about providing good customer service. How can you provide good customer service to someone without feeling you are about to be taken advantage of?
Here’s how: by simply by giving yourself a few seconds to calm down and sense what the real issues are, what the person is asking for and how you can really be of most help to them. Giving great customer services does not mean you have to compromise yourself.
Are you moving towards your main goals, dreams or priorities? Or does it feel like there is just so much going on in your life at the moment, that it’s hard to tell whether you are coming or going! By using just two magic words you can cut through all the fluff and really focus on what’s important. During this episode Gina and Paul talk about how to help you get really clear on what actions you should be taking on issues that are truly important to you.
Both Gina and Paul have recently been doing the rounds in networking groups. These are local groups of people that meet up in our area to share business ideas and network. Some of the groups we tried were:-
Looking for a new job, especially when you’re already out of work, is a significant period of change which brings additional emotional challenges you will need to cope with. In this podcast, Chris and Paul discuss the critical aspect of taking care of yourself during this stressful time and provide three simple and effective ways to stay motivated, energised and productive while you wait for that dream job to appear on your doorstep.
Have you ever found yourself trying to justify a decision you have made, but weren’t able to? By asking yourself “So what?” you can build up your own conscious reasoning as to why, what, when and how you can to a certain decision.
Sam and Paul as the question of “So what?” to challenge themselves before someone else does!
Paul, Sam, Gina and Chris – the Action Podcast team – have been recording and uploading our motivational podcasts for a whole year now. Thanks to you our shows on the internet and iTunes are gaining increasing recognition and some great feedback from you, the listeners.
We would love to celebrate our special birthday with a few of your comments and reviews via the iTunes store.
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ActionPodcast is your weekly source of inspiration and motivation for taking consistent action in your life.
From managing stress to managing time, gaining confidence to getting rid of excuses, the experienced team of ActionPodcast coaches provides practical insights and actionable ideas for making consistent progress in the important areas of your life. Read more...
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After a recent visit to Florida, where he was impressed by the high level of customer service (often missing in the UK!) Paul shares his insights with Gina about providing good customer service. How can you provide good customer service to someone without feeling you are about to be taken advantage of?
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