The Answer is NO! How can I help you?

After a recent visit to Florida, where he was impressed by the high level of customer service (often missing in the UK!) Paul shares his insights with Gina about providing good customer service. How can you provide good customer service to someone without feeling you are about to be taken advantage of?

Here’s how: by simply by giving yourself a few seconds to calm down and sense what the real issues are, what the person is asking for and how you can really be of most help to them. Giving great customer services does not mean you have to compromise yourself.

Continue reading

Two Magic Words That Will Give You Focus

Are you moving towards your main goals, dreams or priorities? Or does it feel like there is just so much going on in your life at the moment, that it’s hard to tell whether you are coming or going! By using just two magic words you can cut through all the fluff and really focus on what’s important. During this episode Gina and Paul talk about how to help you get really clear on what actions you should be taking on issues that are truly important to you.

What are your two magic words?

Continue reading

Using Social Networking Groups

Both Gina and Paul have recently been doing the rounds in networking groups. These are local groups of people that meet up in our area to share business ideas and network. Some of the groups we tried were:-

You can also find many groups using the website Meetup.com. That is where we have our very own ActionPodcast Meetup Group.

In today’s podcast we talk about our own experiences with these groups, what went well, and an example of how not to network!

Continue reading

3 Great ways to take care of yourself when looking for work

Looking for a new job, especially when you’re already out of work, is a significant period of change which brings additional emotional challenges you will need to cope with. In this podcast, Chris and Paul discuss the critical aspect of taking care of yourself during this stressful time and provide three simple and effective ways to stay motivated, energised and productive while you wait for that dream job to appear on your doorstep.

Continue reading

So What

Have you ever found yourself trying to justify a decision you have made, but weren’t able to? By asking yourself “So what?” you can build up your own conscious reasoning as to why, what, when and how you can to a certain decision.

Sam and Paul as the question of “So what?” to challenge themselves before someone else does!

Continue reading

iTunes Reviews

Paul, Sam, Gina and Chris – the Action Podcast team – have been recording and uploading our motivational podcasts for a whole year now. Thanks to you our shows on the internet and iTunes are gaining increasing recognition and some great feedback from you, the listeners.

We would love to celebrate our special birthday with a few of your comments and reviews via the iTunes store.

Please take a few minutes to log in to iTunes and register your customer rating and a customer review.

Action Podcast on iTunes

Thanks you so much in advance – we look forward to reading your reviews soon!

Paul, Sam, Gina and Chris
The Action Podcast Team