Time Management Tricks

Time management is always a challenge, but taking the time to use a few tricks to keep you on track can make a dramatic difference.

If you think something should take 45 mins then setting an alarm for that time not only keeps you on track but also serves as a reminder that you need to focus on what you are doing. It’s also great for making sure you take breaks that will actually add to your motivation rather than hinder it.

Chris and Gina reveal many other tips to help you make a conscious effort to keeping on track and on time.

The Answer is NO! How can I help you?

After a recent visit to Florida, where he was impressed by the high level of customer service (often missing in the UK!) Paul shares his insights with Gina about providing good customer service. How can you provide good customer service to someone without feeling you are about to be taken advantage of?

Here’s how: by simply by giving yourself a few seconds to calm down and sense what the real issues are, what the person is asking for and how you can really be of most help to them. Giving great customer services does not mean you have to compromise yourself.

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Two Magic Words That Will Give You Focus

Are you moving towards your main goals, dreams or priorities? Or does it feel like there is just so much going on in your life at the moment, that it’s hard to tell whether you are coming or going! By using just two magic words you can cut through all the fluff and really focus on what’s important. During this episode Gina and Paul talk about how to help you get really clear on what actions you should be taking on issues that are truly important to you.

What are your two magic words?

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